Following WOW Air’s recent announcement, we have decided to reimburse all Hopper customers who booked a WOW Air flight in full. We have also decided that Hopper will cover the full cost of rebooking for all of our stranded passengers in transit. Our team is currently getting in touch with our customers in transit via SMS and in-app push notification for more information. If you are one of the affected passengers, please look out for communication from our team so we can assist you.
- Frederic Lalonde, CEO & Co-Founder of Hopper